Texas consumers

Under Texas law, health care providers must provide patients access to health records and the ability to submit complaints.

  • You have the right to request health care records from Concentra. Please submit your request here.
  • You have the right to contact the licensing authority for Concentra in Texas – the Texas and Human Services Commission.
    Texas Health and Human Services Commission
    Health Facility Licensing Unit (MC 1868)
    P.O. Box 149347
    Austin, Texas 78714-9347
  • You have the right to file a complaint with the Texas Attorney General's office. To file a complaint, visit the Texas Attorney General's Consumer Complaint Site